Salesforce thay thế 4.000 nhân viên bằng AI
Cập nhật: 06:50 04/09/2025 GMT+7
Marc Benioff, CEO Salesforce, cho biết công ty cắt giảm 4.000 nhân viên hỗ trợ khách hàng và thay thế bằng trợ lý ảo để nâng cao hiệu suất, giảm chi phí.
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